Strategic Operations for scalable growth
Michelle L. LeBlanc helps visionary leaders turn traction into a system. By aligning operations with your vision and replacing chaos with structure, your business gets the discipline it needs to scale without losing what makes it yours.
Fractional Integrator & Operations Leadership
As a fractional Integrator and operations consultant, I give leadership teams the executional horsepower of a full-time #2 without the full-time cost. I run the business so the Visionary can build it, clarifying the Accountability Chart, owning the Scorecard, leading the L10, and making sure Rocks actually get done.
If you're running on EOS, considering it, or just need someone to tame the chaos of your operations, I can help by integrating the major functions of your business so every system, person, and process is in alignment.
Featured service capabilities
Process — Document the handful of core processes that run your business, then make sure they're followed by all.
Data — Build the Scorecard and KPI dashboards that tell you the truth about your business every week.
People — Clarify the Accountability Chart so every seat has the right person and every person has the right seat.
Traction — Set Rocks, run L10s, and create the meeting pulse that turns vision into execution.
The Proven process
We meet — virtually or in person — to talk through your biggest pain points, where you're stuck, and what "scaled" looks like for you.
01
Connection
We build on the business you've created and put the structure in place to support real growth: the right processes, the right data, and the right people in the right seats.
Transformation
02
05
I dig into your current operations, speak with as many stakeholders as possible, and surface the issues that are slowing you down. You get a clear plan of action: what to fix, in what order, and why.
03
Discovery
With the pieces in place, your business is poised to scale. We keep executing, refining, and adjusting; using your Scorecard and weekly pulse to stay on track and tackle issues as they come up.
Growth
04
Once the operation is humming and your team is running on a healthy rhythm, I help you onboard your full-time operations leader who will be set up to succeed from day one.
Transition
CORE values
These are the values that shape how I work and who I work with.
SAY WHAT YOU MEAN
Say what you mean.
Find the core of the problem.
BUILD A FOUNDATION
Ensure that you have what you need to proceed.
Support what you create with a solid foundation that will last.
MAKE CONNECTIONS
Connect people to the things they need.
Connect the dots between seemingly disparate things.
SEEK ADVENTURE
Don’t take the easy way out.
Looks for new ideas and new ways of doing things.
THE FOUNDER
Michelle L. LeBlanc is an operations leader who turns vision into execution. With 15+ years across nonprofit, private, and public sectors, she builds the systems, processes, and infrastructure that allow organizations to scale.
She has delivered 80% operational efficiency gains, 32% revenue growth in turnaround environments, and enterprise transformations spanning organizations from early-stage startups to 22,000-employee public health systems. Her approach is pragmatic: KPI dashboards and scorecards that tell the truth, tech stacks that cut costs, and organizational structures that clarify who owns what.
As an EOS Integrator Masterclass graduate, Certified Association Executive (CAE), and MBA, Michelle pairs operational theory with practical execution. As the hands-on counterpart to a visionary leader, she knocks out the roadblocks so the business can move faster.
Core expertise: Entrepreneurial Operating System (EOS) • organizational transformation • systems and process optimization • technology integration • performance management • P&L leadership
Get in Touch
FAQs
How can I improve business productivity?
1
Through targeted process analysis and technology implementation, I identify bottlenecks and optimize workflows to maximize your team's output.
What are the benefits of a fractional integrator?
2
A fractional Integrator gives you the leadership, accountability, and executional discipline of a full-time #2 without the full-time cost or commitment. I integrate the major functions of your business, own the weekly pulse, and free you up to be the Visionary your company needs.
What makes you different?
3
I don't just advise, I integrate. Most consultants hand you a deck; I roll up my sleeves, run the meetings, hold the team accountable to the Rocks, and stay until the structure holds without me. My background spans nonprofit, public sector, and private — from early-stage startups to a 22,000-employee health system — so I've seen what actually works at scale.
How can I contact you?
4
You can reach me anytime via the contact page. I aim to respond quickly, usually within one business day.
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